He worked in IBM 23 years starting as Systems Engineer, then, SE Manager, Sales manager, Branch manager, Industry sales Director, Industry Marketing, Systems Marketing, Product marketing and director of IBM Japan Marketing.

Then, joined CSK and SEGA as board member and had the responsibilities of Marketing, Sales, New Business development, joint ventures, M&A as Senior Vice president all the time reporting to the famous entrepreneur, owner of the CSK and Sega for 12 years and managed 15 board membership of the affiliated company at the peak time including President of CSK INTERNATIONAL, Vice chairman of Micrognosys,CEO of Japan Wavefront, CEO of CSI, an IBM Joint Venture co. etc . In 1995,Elected to Secretary General of Junior Summit '95 .

In 1996, He founded "Research Environment of Global Information Society"(ReGIS Inc.), a Global Consulting Company. He wrote many books like "Project Management", "Large Scale Information Processing System Environment ", "Systems Theory", "Recommendation report of Junior Summit'95 to G7 SUMMIT and Industry Round Table on Global Information Society"(Edit), 30 minutes Video broadcasted on Perfect TV on GIS FORUM and ReGIS Inc., most recently, "The Customer Marketing Method)"- J.Curry (Translation supervised) and "Open System and Information Security" (Author & Translation).

Since joining Siebel Systems in 1999, Carlos has been instrumental in establishing Siebel Systems as the world's leading provider of CRM application software. He has held several senior management positions in North America and Asia-Pacific, including General Manager, Asia-Pacific and Latin America; Vice President of Alliances and Channels; and most recently Vice President and General Manager, Asia-Pacific and Japan.

Carlos was appointed President, Asia Pacific Sales, in January 2003 and reports directly to Tom Siebel, Chairman and CEO, Siebel Systems.

Prior to joining Siebel Systems, Carlos worked at Oracle for six years where he held senior management positions in applications sales--including Vice President of CRM Global Strategic Sales.

Carlos is based in Singapore.

Tzuo came to salesforce.com from CrossWorlds Software, where he spearheaded,CrossWorlds product, marketing and sales push into the Telecommunications vertical worldwide. Prior to CrossWorlds, Tzuo spent over six years at Oracle Corporation in a variety of sales and professional services roles.

Tzuo has over 14 years of experience in the enterprise software industry. He holds a BS from Cornell University and an MBA from Stanford University.

With over 14 years of experience in the telecommunication industry, Mr. Wong has been overseeing the strategic business development & marketing for the Hutchison Telecommunication, with proven record in achieving the paging license in Singapore & the telecom franchise in the Philippines. Prior to this, he has gained extensive exposure in the telecommunication industry in China with the development in 2 of the TDMA cellular network, numerous paging network and trunked radio network.

Throughout his career in the forefront of the highly competitive business world, Alex has numerous successful stories in translating innovative ideas into actions, demonstrating creativity and an analytical mind when he held different key positions in the multi-national companies including Jardine & Nestle Hong Kong Ltd.

Samuel has 17 years experience in Branding, Marketing, Business & Corporate Development, IPO and Corporate Restructuring, with the interests in the R&D in the aspects, such as Strategy, Organization Design & Leadership Development.

Samuel ever studied in Chinese University of Hong Kong and accepted the Executive education in University of Michigan Business School. He also attended the CEO Training in Harvard Business School and SEM of Tsinghua University.

Tony has spoken at numerous conferences in Asia, including Customer Contact World in Singapore and Beijing, and IIRs call centre conference in Hong Kong. He also recently participated in the joint Singapore Management University and Wharton Business School Conference on Doing Business in China. Tony also runs management training programs for customer contact centre executives.

Mr. Robert Yang graduated from Nanjing University of Posts&Telecommunications and hold MBA degree from Shanghai Jiaotong University.

Gabrielle instigated the bringing to China of the latest Marketing Information techniques. With her understanding of and passion for China, she is driving ChinaLOOP on the fast developing road of the Chinese market.Gabrielle is also the head and co- founder of the China Direct Marketing Association. Every month, agencies, clients, direct mailers and suppliers meet at the China DMA to discuss effective direct marketing methods and cases in China.

Gabrielle Chou has eight year?s experience in the China consumer goods industry. Gabrielle Chou holds a LL. Masters from London University and a LL. Doctorate from Paris Pantheon-Assas University.

Rafael graduated as Electrical Engineer and has a Master's Degree in Engineering Administration and has several specializations in finance, marketing, project management and e-commerce.

Joining Bertelsmann in 1998, Mier has accumulated experience in various Marketing Service functions such as call center set up & management, telesales, direct marketing management and loyalty program implementation.

Mier is currently member of Bertelsmann Worldwide Senior Expert Circle of Customer Service and Stock Management.

He was the SAP Support and Customer Care Manager of Great China, which support the entire SAP customer in Mainland China and Hong Kong. His main job is to arrange the support resource to provide qualified service according to the SLA and to conduct proactive action to meet customer special requirements. He also the quality manager to conduct his team pass the ISO9002 external auditing and Kevin, as an internal auditor, carry out ISO9002 internal audit for SAP Asia Branch like Korea, Thailand. The satisfaction of CN&HK customer in 2000 was the top one among other APA countries.

At the beginning of 2001 he was assigned as CRM business development director of SAP China to lead marketing, presales and implementation to provide SAP CRM solutions to the customers.
Kevin Jiang has strong background on application deployment on large enterprise, especially on CRM solution’s integration on other application like Financial Accounting, Controlling, and HR.