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Best CRM Pratice in China 2004 |
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Cross-industry Grand Award |
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Industry Category Award |
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Organized by GreaterChinaCRM and CRMGuru.com, the two largest CRM communities in China and the world respectively, the 3rd year China CRM Forum 2005 will be launched in Shanghai International Convention Centre from March 30 to April 1, 2005.
Best of the Best -- Global CRM Intelligence and China Case Studies
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China CRM Forum 2005 SPEAKERS
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 International Gurus: Coming from the US, Europe, Australia and Asia Pacific, you will be able to meet with those sought-after CRM speakers, to share their leading edge CRM insights and successful cases in international markets.
China Case Studies: Winners of Best CRM Practice In China 2004, including industry sectors of Automobile, Manufacturing, FMCG, Retailing, Pharmaceuticals, Real Estate, Service, Telecommunications, etc. will present their award winning cases to all forum attendants - a great chance to learn and share with local elites.
Best CRM Practice In China 2004: Senior delegates of 19 enterprises will be joining the Forum to receive the Award of Best CRM Practice In China 2004 in person. This is certainly an occasion to mark and remember.
The Theme of the Forum is "Show The ROI On CRM By Different Industries" , let all gurus and industry leaders demonstrate to you how their CRM projects are justified under stringent market conditions.
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Why You Should Attend This Forum
• A valuable opportunity to meet up with the CRM elite from Europe, America, Asian Pacific region, and China and to share their perspectives.
• Meet and network with senior decision makers from various industries
• Listen and learn from the Best CRM Practice award winners |
Forum Logistics
Date: March 30 ~ April 1, 2005
Venue: No. 2727 Riverside Avenue Pudong, Shanghai International Convention Center, China
Registration Fees:
3-Day Full Package -(March 30-April 01) ------------USD 1,800
2-Day Forum -(March 30-31) --------------------------USD 1,000
1-Day CRM Gurus' Workshop -(April 01) ----------- USD 1,000
Fee includes luncheon, refreshments, conference documentation, and cocktail, etc. Accommodation is not included.
Payment can be made in USD or RMB,
Exchange Rate: 1.0 USD=8.3 RMB.
Get Early Bird & Group Discount, Please click here.
 
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Who Should Attend
• Top management (CEOs, Presidents, Partners, Directors etc.);
• Sales and Marketing Managers;
• Customer Relationship Management, Customer Service, and Call center Managers;
• Corporate Development and e-Business Managers;
• Decision-makers who want to understand, introduce and implement CRM to meet their business objectives;
• CRM experts, third-party consultants and CRM vendors.
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TESTIMONIALS |
• To keep abreast of the new concepts, learning new knowledge, understanding new methods and new tools, as well as absorbing new experiences, I am very eager to attend the 2005 China CRM Forum........ The trip has been well worthwhile! It has helped to expand my thought, I could understand new concepts and viewpoints, as well as sharing the experiences of successful enterprises....... I do gain a lot by participating this Forum.
-- Shi Xiaoming, Marketing Director, Beijing WONEW
• I will attend the next Forum. I found it is a new topic & technology to discuss & address in future.
-- Jimmy Wong, AVP - customer service, Hua Yang Printing
• The forum standard is high, with both in-depth thories and practical implementation experiences. I will attend again to understand the development of CRM as well as exchanging ideas with industry practitioners.
-- Ren Xia, Chairman of the board/President of Sichuan LanGuang Industry Group
• More application of CRM in real life, not too much technology, as IT is only an enabler. To treat customer better need more application, it should be a marketing mix. More industries, different kind of industry, application of CRM… Yeah, will attend in year 2005
-- Jin Lei, L'Oreal China
• It provides the latest trends and solution.
-- Vicky Yao, Information Manager, Mars Co., |
• The 2004 China CRM forum was extremely successful. By re-examining what is customer relationship management, it gaves a lot of help and insights for anyone in a management position. To do a good job on CRM is essential for enterprise survival...... I will attend the 2005 China Forum as it will create significant value for an enterprise.
--Zhang Chunzhi, Marketing Vice General Manager, Air China International Airlines
• Very well organized. Great speakers & topics…
-- Jason Krauss, President, Garston Consultants
• Extremely good, brainstorming of different thoughts, bringing new ideas and actions to CRM, which was not well-defined before....... I will continue to participate because I can acquire the latest ideas.
-- Shi Pei, Customer Manager, Bertelsmann Arvato Service
• Good job. Good luck on all your future conference. And we'll attend the 2005 CRM Forum.
-- Sean Wang, Project Manager, Garston Consultant
• Overall feeling is very good. I have heard the voices from CRM frontiers. I do hope the forum keep paying attention on the China as well as worldwide CRM development and trends.
-- Xia Jinghua, Expert consultant of AMT Enterprise Resources Management Research Institute
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