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| GCCRM Vision: ROADMAP CRM BEST PRACTICE through the collaboration of global intelligence on evaluation and benchmarking.
GCCRM is an independent CRM evaluation organization founded in 2001. Through evaluation, enhancement and benchmark with best practices, GCCRM helps to roadmap organizations' CRM - where they are, where to go and how to get there. GCCRM preaches the belief of "CRM Success Beyond Software" via awards, methodology, research & portal.
More information at http://www.gccrm.com. |
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| CRMGuru.com is the world's largest industry portal for business leaders to learn about the art and science of Customer Relationship Management (CRM). CRMGuru's mission is to help marketing, sales and service executives succeed with CRM through insightful articles, newsletters and discussions; interactions with CRMGuru panelists; industry benchmark reports; and an annual CRM thought - leader Summit. The portal serves more than 300,000 newsletter subscribers and site visitors each month from 200 countries worldwide. More information at http://www.crmguru.com. |
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CBN A kind of milestone in Chinese newspaper industry, China Business News is a joint effort by three prominent media groups---- Shanghai Media Group - CBN, Guangzhou Daily Newspaper Group, and Beijing Youth Newspaper Office. China Business News is steadfastly supported by Central Publicity Department and The General Administration of Press and Publication, and highly appraised by the Governments and Party Committees of Shanghai, Beijing and Guangzhou. The multi - region and multi - press cooperation - CBN is a reform and sample of initiating and running a newspaper.
China Business News is an authoritative and mainstream national business daily - CBN, which focuses on China¡¯s - CBN economic development and social progress at the background of globalization, reflecting the panorama of the transformation of China¡¯s economy, tracking the trends of world economy and financial investment, providing business news and policy explanation, reporting the latest industrial information and providing in - depth market - CBN analysis, publicizing management experience, predicting scientific trends, molding fortune ethics and popularizing business culture.More information at http://www.china-cbn.com/. |
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| The CRM Association U.S. exists to help vendors and their customers collaborate and grow in their ability to deliver positive customer experiences that provide a mutual business value return. We represent the CRM industry and all its constituents, not only as promoters of knowledge and information, but as an action - oriented - CRMA association aimed at advocating the interests of customer relationship management and its institutions. Those constituents include practitioners, vendors, integrators, management consultants, boutique specialists, evangelists, analysts, pundits, bloggers, academicians, and authors. We will provide members with the tools they need to enrich - CRMA and improve the customer experience ?C be it the member's - CRMA direct customers or the customers of the member's customers. More information at http://crmassociation.org/. |
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| Contact Centre Association of Singapore (CCAS) Set up in 1998 as the Call Center Council of Singapore - CCAS, the Call Centre Association of Singapore (CCAS) is a not - for - profit organization with representation from industry people who have a genuine passion to see the industry grow and prosper - CCAS. The primary focus of the CCAS is on the development of the skills and knowledge base of the contact centre industry and the maintenance of professional behavior by those who participate in it. As the representative organization for the contact centre industry, CCAS will continue to build a dynamic community of contact centre professionals and quality contact centres in Singapore. More information at http://www.ccas.org.sg |
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| Call Center Industry Association (CCIA) is a not for profit organization that is run by industry professionals on a voluntary basis.The main objectives of the organization is to promote and give recognition to the Call Center industry in Thailand; to actively promote continuous professional development of contact centre professionals; to provide professional standards and skills recognition, to provide research and benchmarking data and to provide a forum for knowledge sharing and networking across the industry.It is a forum - CCIA for members with access to formal and informal education including CallCenter skills recognition, and promotes communication between call center product and service vendors.More information at http://www.ccia.or.th/ |
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| Hong Kong Call Centre Association (HKCCA) was formed by a group of call centre users in September 1999. The association has a mission to help local organisations in improving their customer service by deploying the best management practices and latest technologies. It aims to promote excellence in three main areas: Process Improvement, People Management and Technology.
More information at http://www.hkcca.com/ |
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| TechTarget publishes integrated media that enable information - technology (IT) - TechTarget marketers to reach targeted communities of IT professionals and executives in all phases of the technology purchase process. Through its ROI - focused media and - TechTarget events and results - driven lead - generation and lead - management services. - TechTarget helps marketers generate qualified sales leads, shorten sales cycles and grow revenues. More than four million enterprise IT professionals rely on TechTarget media for the expert and peer advice, vendor - independent analysis of - TechTarget news and events, and strategic insight that helps them solve tough IT challenges and select the best IT products and services. More than 2,500 advertisers, including the leading IT companies in the world - among them, IBM - TechTarget , Microsoft, HP, Cisco, Oracle, Sun Microsystems, and Intel - use highly - TechTarget effective media to reach the most qualified IT buyers and executives.
More information at http://www.techtarget.com/ |
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