Visit us at www.gccrm.com | Email Mar 9, 2005 China CRM Vendor Survey To better understand China CRM vendors' products and brand image, we're now conducting an online survey on major CRM vendors in China, including Siebel, SAP, Oracle, SalesLogix, Microsoft, Salesforce.com, Kingdee, UfSoft, TurboCRM and Powerise. You're invited to take part in the online survey. We promise to share with you the research findings once finished. As a token of appreciation, you can also get a free download of "Global CRM Trend 2005", a white paper exclusively written by Paul Greenberg for GreaterChinaCRM. Take the China CRM Vendor Survey now! The 10% early bird discount for China CRM Forum 2005 will be closed within days! Grasp this last chance to register now, seats are limited! This is the 3rd year of the Forum - an annual event jointly organized by CRMGuru.com and GreaterChinaCRM. The theme of 2005 is "Show the ROI on CRM by Different Industries". We have gurus and enterprises' executives from all-over-the-globe to share their global intelligences, and case presentations by senior executives of the Best CRM Practice Award Winners from 16 industries in China. Let's meet at Shanghai on March 30 to April 01. "Download Program Brochure". Theme of the month is "Hospitality & Servicing", we've exclusive articles contributed by Candice Ng, Simon Daisley, Henry Winter, Donna Fluss, Gary Guan...... Enjoy reading! Sampson Lee President, GreaterChinaCRM China No.1 CRM Community - 70,000 members from 100 countries Loyalty Programs in Restaurants SmartClub's Smartdinning Program For a leading international F&B company, SmartClub recently completed a market research survey of Shanghai restaurant managers' attitudes towards loyalty programs. Matt Huang, SmartClub's Retail Services Supervisor...... full story GreaterChinaCRM, CRMguru Join Hands with Hope Worldwide For the Second Time on Its China Education Programs China, February 18, 2004 GreaterChinaCRM and CRMGuru, organizers of "China CRM Forum 2005" are joining hands with HOPE worldwide and its China Education Programs via direct charity donation ...... full story Is Frequent Flyer Program Missing the Point? Why Most Frequent Flyer Programs Are Missing Out ? Hospitality and Services industries often use frequency marketing programs as a strategy for retaining customer loyalty. In the form of points, miles, dollars, beans and so on, they all work on the basis of rewarding you with...... full story The 3rd China CRM Forum & The Award Presentation of Best CRM Practice In China 2004 March 30 ~ April 01, 2005 Shanghai International Convention Center China CRM Forum has achieved great success in the last two years with excellent market feedback and response. Moving forward, China CRM Forum 2005 aims to provide a bigger platform for international exchange and...... full story Inspiring Passion in the Travel and Leisure Industry CRM Success Experience Sharing My notice was drawn initially by an advert for James' Villas on the London Underground showing a small boy, happily splashing around in a swimming pool. The caption read "What you can't see is that this was Joe's first ...... full story "The Next Wave of Direct Marketing in China" Learn How to Classify and Target Your Customers in China China's expanding cities are exciting marketplaces which sometimes can be baffling for marketers who need to quickly understand the segments and the consumers within them. This one day workshop will bring...... full story Quality Management Improves Profitability and Customer Satisfaction In the Hospitality and Servicing Industries The last three years have brought great innovation to the Quality Management/Liability Recording market. The leading solutions have extended beyond their original mission of recording calls to protect companies from lawsuits...... full story Free Download - 'Global CRM Trend 2005' From Paul Greenberg, the Author of best-selling 'CRM at the Speed of Light' CRM is always controversial. We see ups and downs of CRM development in the past few years, maybe it's good to have a quick review and forsee what will happen in the year of 2005. In this article, Paul Greenberg will... full story Want More Customer Loyalty? Be a Value Maker Pay Special Attention to Customer Loyalty A recent speaking engagement for a Carrier Air Conditioning distributor serving dealers across Florida, Alabama and Mississippi brought me in touch with one of most savvy value makers I've had the pleasure to encounter...... full story © 2001-2005 GreaterChinaCRM. All rights reserved. See Privacy & Copyright Notice.