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Welcome to China CRM Forum 2006
Having organized the China CRM Forum for 4 consecutive years, we have real pleasure to see how this international platform is being built and recognized. Every end March we are expecting this Forum as it brings us the greatest experience in meeting international gurus from different domain of expertise, seeing how east and west are learning from each other and eventually making business synergies for all.

This year on March 30-31, let's meet in Shanghai!
Sampson Lee
President
GCCRM		   Bob Thompson
Founder
CRMGuru.com
 Theme
Branded Customer Experience is the key factor for the successful stories at the present. In China CRM Forum 2006, the speakers will deliver on this hot theme on several different angles.
 Speaking Topics
  • Branded Customer Experience
  • Building Brand Equity through Customer Experience
  • Providing an Outstanding Customer Experience with a Real-Time Contact Center
  • How to manage Customer Experience with Marketing Robots
  • The Fall of Advertising, The Rise of Experience
     Keynote Speakers
    sampson John Donna Jim
    Sampson Lee
    GCCRM    		 John Chisholm
    CustomerSat    		 Donna Fluss
    DMG Consulting    		 Marco De Veglia
    CRM Group    		 Jim Sterne
    Web Analytics Association
    xue liulei MierAi Vivian
    Stephen Yang
    Wyeth
    David Xue
    CEIBS
    Lane Liu
    SVW
    Mier Ai
    Bertelsmann
    Vivian Choi
    Fujitsu PC
     Testimonials
     

    Powerful presenters and contents.
    ---Anne Lo, Associate Director, Field Operation-Pizza Hut Delivery, Yum! Restaurants China

    Many good CRM concepts and theories, very valuable.
    ---Wang Xiaochun, Vice President, China Lenovo Group

    Great sharing opportunity for upcoming CRM specialists in China.
    ---Julia Wong, Director, Loyalty Marketing, InterContinental Hotels Group

    Very knowledgeable, good speakers.
    ---Phoebe Lam, Executive Partner, EURO RSCG SHANGHAI
    Click to more details  >>    
     Date & Venue
     
    Date: March 30 - 31, 2006
    Venue: Shanghai International Convention Center
    Language: English and Mandarin    		 SICC
     Enquiries
    Tel:   8621-6351-4571, 6351-2506 Mavis He
    Fax: 8621-6351-2501
    E-mail: training@gccrm.com
    eng