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"CRM in a
Nutshell"
Listen to the 
version of this on-line seminar |
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What is On-line
Seminar?
On-line Seminar is the delivery
of live or delayed sound or video broadcasts using web
technologies. The sound or video is captured by
conventional video or audio systems. It is then
digitized and streamed on a web server.
Action now or the
opportunity will lapse! GCCRM has launched the 1st ever
CRM on-line seminar in the region. If you miss the live
event, here comes the opportunity for you to learn from
the four renowned gurus again. This one-hour seminar
offers a quick sip of CRM for the busy executives on the
topics of customer value management, customer experience
management, customer data management, technology
implementation. Click the below button to register and
get the link by return. SPEAKERS:
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Sampson Lee
President
GCCRM (China)
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Ro
King
Founding
Partner Quaero Corp (US) |
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Paul Greenberg
President
The
56 Group (US) |
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Bruce Culbert
Founding Partner
& Managing Director
BPT Partners
(US) |
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| Highlights of the
topics |
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How to create a customer driven business strategy
(related to products, services, etc.)
that is responsive
to the needs of a valuable segment of customers.
How to design an appropriate experience that meets
the expectations and values of the
customer and the
company.
How to collect and store customer data and reviews
the type of customer data available
for use.
How to select the right tools, techniques and
technology for their CRM strategy. |
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| China
CRM Forum,
Shanghai, Mar 30 - 31,
2006 |
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Want to learn more from international CRM
gurus?
You are invited to join our Annual
China CRM Forum 2006 and CRM Evaluation Certificate
Program. Special promotional offer is now on, you can
click the buttons on the left hand side for
details. | |
