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Certificate
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Brochure
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Contact Person:
Mavis He
Phone:
+8621 6351 4571
Fax:
+8621 6351 2501
Email:
training@gccrm.com |
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| The CRM Evaluation Certificate Program |
| The CRM Evaluation Certificate Program is designed by 13 global CRM experts from North America, Europe, Asia Pacific and Greater China. This 2-day course applies CRM essentials, strategies and evaluation on Marketing, Sales & Service, and equips attendant's knowledge to immediately apply to their business. |
| What You will Learn |
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| To enable attendants to learn all the essentials of success customer relationship management.
To enable attendants to plan and implement effective customer relationship management strategies.
To enable attendants to evaluate the five key sectors of customer relationship management: Customer, Strategy, People, Process and Technology. |
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| Who are the Trainers |
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| Who Should Attend |
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| Executives, Managers of Marketing, Sales and Service
Responsible persons for customer relationship management initiatives
Project Managers, Analysts, Consultants |
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| How to get the Certificate |
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| The certificate will be given to attendants who successfully complete and pass the 2-day training session (3 Core Modules and 3 Elective Modules) with the corresponding assignments of six modules. Certificate is endorsed by GCCRM, BPT Partners, CRMGuru, Web Analytics Association, CFIP, Ministry of Information Industry, China. |
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| When & Where |
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Program Fee |
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| March 28-29, 2006 In Shanghai |
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USD2,000 |
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